Around 2004, at the advice of a lawyer in Costa Rica, Le Roux abandoned his online gambling activities and launched several web sites and call centers for the online sale of prescription drugs.[4][6][7][18]
In the autumn of 2008, the two managers of the Jerusalem call centre were tasked with overseeing the opening of a new call center in Tel Aviv. The new call centre opened in 2009 under the name CSWW (Customer Service World-Wide) and took over customer service, while Jerusalem-based SCSM would handle accounting and company infrastructure.[17]
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As RX Limited continued to grow, Le Roux began opening call centres in the Philippines, staffing manager positions with Israelis recruited by the SCSM managers. Le Roux paid Israeli-level salaries despite the cost of living being much lower in Manila, making his job offers seem an attractive opportunity. He provided the Israeli expats with apartments in various neighbourhoods of Manila but would frequently relocate them, stating he needed their apartment. By 2010, he had at least ten call centers with more than 1,000 employees.[17]
In 2011 the US government restricted the distribution of Soma, banning its distribution across state borders and requiring pharmacies to obtain special DEA approval to dispense it. As Soma was among RX Limited's best-selling drugs, the company lost around one third of its business and was forced to downsize. Le Roux decided to close the Tel Aviv call center and downsize the Jerusalem office.[17] He began smuggling pharmaceuticals from Mexico into the US to fulfill orders.[20]
Hong Kong was the financial hub of Le Roux's organization. Proceeds from Le Roux's various operations would be invested in gold bars, diamonds and silver grain and stored in Hong Kong in one of several houses and apartments which Le Roux owned for that purpose.[19] A number of Israelis, many of them former elite soldiers, had been recruited to guard them.[6][8][19] Ultimately, the goods would be transferred to Le Roux's base in Manila by boat or private plane.[19] Payments to RX Limited's call centers and suppliers would be wired from Hong Kong.[17] Several of the shell companies registered by or on behalf of Le Roux were based in Hong Kong.[3]
In 2011, Le Roux began suspecting Smith of skimming off drugs and gold from shipments, and had him assassinated.[2][3][6][20] According to one source, Smith was kidnapped outside a bar while drunk, and placed in a shallow grave. Then he was shot and buried.[3][20] Another source claims that Smith was thrown off a boat and shot in a manner similar to the Israeli call center manager. Le Roux himself supposedly fired at least some of the shots. In a court hearing in March 2016, Le Roux admitted his involvement. The judge did not allow questions on how Smith was murdered.[2]
Around the same time, Hunter was directed by Le Roux to assemble a team of hit men for the fake Colombian cartel.[20] Hunter recruited three military veterans, two Germans (Michael Filter and Dennis Gögel) and one Pole (Slawomir Soborski). He arranged a meeting with them and the "clients" in a house belonging to Le Roux in Phuket. The DEA agents recorded the conversations between all of them. In the recordings, Hunter was heard boasting of having carried out two murders in the Philippines, as well as the mock execution of the call center manager in 2009.[17][18][20][23] He claimed to have assassinated nine people in one year.[26]
Le Roux lured two of the call center managers to Romania in early 2014, in one case under the pretense of arranging for the transfer of money still owed to laid-off employees. Both were arrested by local police and extradited to the US.[2][18] One of them skipped bail and presumably returned to Israel.[2][7] The other was acquitted in Minnesota federal court in March 2017.[39]
The 311 Community Contact Center is a centralized call center for the City of Albuquerque. The 311 service is a single telephone number for all non-emergency City of Albuquerque inquiries and services.
Click to download DeKalb County Department of Human Services' guide to general resources for seniors, individuals and families, including food pantries and other assistance. Please call each provider before seeking services to confirm what is available.
Currently, only English-speaking operators are available. Additional languages will be available soon. The call center is open from 8:30 a.m. until 5:00 p.m., Monday through Friday, and can be reached by calling (404) 294-3700, Option 1. To access all other clinics, Board of Health programs and services, please select Option 2. 2ff7e9595c
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